Terms & Conditions

 


  1. Qoins program membership is free, and participants will be enrolled and assigned points by their Quadient Representative at the sole discretion of Quadient Canada.
  1. Points have no cash value.
  1. Points cannot be purchased for merchandise, but some top-up options are available for travel.
  1. Points are non-transferable.
  1. There is no limit to the number of points the participant may accumulate during the program.
  1. We reserve the right to replace out-of-stock or unavailable merchandise reward items with an equal or greater value substitution.
  1. Quadient Canada, our vendors, and third-party fulfilment companies are not liable for any damage or injury resulting from the use or operation of any merchandise awards claimed as a result of this program.

  2. Points may be redeemed for any exclusive merchandise awards listed in the Qoins program
  1. Quadient Canada reserves the right to cancel the program at any time. Participants will have one-hundred (100) days to claim awards if the program is cancelled.
  1. If the participant's employment or contract with Quadient Canada ends, the participant's points will be forfeited.

  2. All points include the shipping and handling costs of the merchandise.

  3. All applicable taxes arising from the Qoins program awards are the participant's sole responsibility.
  1. Unopened items, in original packaging and returned within 90 days of redemption will receive a refund of points or will receive an exchange. Items that are opened, damaged and/or not in resalable condition may not be eligible for a refund of points or exchange.
     
  2. By redeeming points, the participant shall be deemed to have automatically released Quadient Canada from any liability and claims regarding the redemption and use of the merchandise and any loss or damage caused by the goods or services supplied.
  1. This promotion is in no way sponsored, endorsed, administered by, or associated with Apple Inc. in any manner.
  1. Quadient Canada is the final authority as to the interpretation of these terms and conditions. Quadient Canada reserves the right to modify or disallow points and disqualify participants in its sole judgment.


Close

Privacy Policy

 

The Qoins program is committed to protecting your privacy. In fact, it is one of our highest priorities and remains the cornerstone of our commitment to you.
We respect your privacy and want to ensure the information you have provided to us remains accurate, confidential and secure.

 

Information We Collect

This notice applies to all information collected or submitted on www.qoinsrewards.ca.

We collect the following personal information to provide the services for the Qoins program:

  • Name
  • Company (if applicable)
  • Employee ID (if applicable)
  • Dealer ID (if applicable)
  • E-mail address
  • Phone number
  • Address

The Qoins program retains your personal information only as long as it is required for our business relationship or as required by law.

 

Uses

The Qoins program will limit the collection and use of personal information to that which is necessary to fulfill the purpose for which it was collected. We use your personal information to establish, administer, promote and deliver the rewards in the Qoins program.

We only provide your personal information within the Qoins program and across our various businesses, with current or future partners in the Qoins program, and with third-party service providers for the administration of certain promotional activities. We want to ensure your needs are met and receive optimum value from your participation in the Qoins program. We assure you that we do not sell or rent personal information.

We also use your information to understand your product and service needs better and offer relevant information, products, services, and rewards to meet those needs. Your purchases and other transactions, shopping patterns and account activity is tracked and analyzed for marketing purposes and for making promotional offers to you. 

We may transfer your personal information to third-party service providers who assist us in serving you, such as vendors, suppliers and agents; however, we require them to protect your data in a manner consistent with our Privacy Policy. Our service providers are located inside Canada and may be required to disclose personal information under the laws of their jurisdiction.

 

We keep your personal information accurate

We want to keep your personal information up to date, accurate and relevant for its intended use. We rely on you to let us know if your address, e-mail address, telephone number or other information changes so that we may provide you with the best possible service.

 

You can access all your personally identifiable information that we collect online and maintain by either
a) in the profile section after logging into your account on qoinsrewards.ca
b) contacting our customer service department

We will also take reasonable steps to verify your identity before granting access or making corrections to protect your privacy and security.

 

Safeguards and Security

Your personal information is treated as strictly confidential by the Qoins program. We have taken the appropriate technical and organizational security measures against the loss or unlawful processing of this information. We use several security techniques, including secure servers, firewalls and encryption, and the physical safeguard of data locations.

 

How to Contact Us

If you have any questions about the security of your personal information, you can contact us at privacy@qoinsrewards.ca or Toll-Free at 1-877-775-4325

 

Changes to the Privacy Policy

This Privacy Policy takes effect on February 1, 2022, and the Qoins program reserves the right to unilaterally modify this privacy statement at any time, so please review it frequently.

Close

Contact Us

You may contact Qoins Customer Service Monday to Friday between 8:00 am and 5:00 pm (MST)

 

Phone:    1-877-775-4325

Email:   info@qoinsrewards.ca


Please be ready to provide your Name, Qoins Employee ID or Dealer ID, Address, and Order Number (if applicable)
when making inquiries.